An empirical study of Iranian regional airports using robust data envelopment analysis

Data envelopment analysis in service quality evaluation: an empirical study

Service quality is often conceptualized as the comparison between service expectations and the actual performance perceptions. It enhances customer satisfaction, decreases customer defection, and promotes customer loyalty. Substantial literature has examined the concept of service quality, its dimensions, and measurement methods. We introduce the perceived service quality index (PSQI) as a sing...

pattern recognition in maintenance data using methodologies data minitng (cade study isfahan regional power electric company)

فعالیت های نگهداری و تعمیرات اطلاعاتی را تولید می کند که می تواند در تعیین زمان های بیکاری و ارایه یک برنامه زمان بندی شده یا تعیین هشدارهای خرابی به پرسنل نگهداری و تعمیرات کمک کند. وقتی که مقدار داده های تولید شده زیاد باشند، فهم بین متغیرها بسیار مشکل می شوند. این پایان نامه به کاربردی از داده کاوی برای کاوش پایگاه های داده چندبعدی در حوزه نگهداری و تعمیرات، برای پیدا کردن خرابی هایی که موجب...

Robust Data Envelopment Analysis

Data envelopment analysis (DEA) is a nonstochastic and nonparametric linear programming technique where a set of units are evaluated according to their input consumption and output production (Charnes et al. (1978)). Given that DEA efficiency analysis can be influenced by the presence of outliers, Banker and Chang (2006) proposed a method to detect atypical units through the super-efficiency mo...

Estimation of The Efficiency of Different Academic Departments Using Data Envelopment Analysis: A Study in an Iranian Medical University

Abstract Introduction: In every country, educational systems are regarded as the axes of development. Therefore, evaluating different academic departments as the main parts of educational systems is one of the most important responsibilities for university managers and authorities This study aimed at evaluating educational performance of all departments at the School of Health, a University of...

Robust data envelopment analysis with uncertain date: An analysis to measure hotel efficiency in Crete